TSO Experts
The expertise and experience of our staff is vital in ensuring that our clients receive the very best from our information and publishing solutions.
If you would like to speak to one of our
specialists please call +44 (0)207 873
8272 or email tsoservices@tso.co.uk.
Pennie Alford
Area of Expertise
Pennie is responsible for customer services and managing third party customer service contracts on behalf of TSO clients.
She joined TSO in 1997 from a large London-based utility where she was a senior manager, responsible for staff covering a wide range of essential customer service activities.
Terry Blake
Areas of Expertise
As ePublishing Director, Terry is responsible for shaping and delivering new publishing service solutions.
He has sixteen years' experience of providing technical solutions for publishing problems. Before joining TSO, Terry was Managing Director of Abbey Information Systems (AIS), a specialist electronic publishing consultancy. AIS was acquired by TSO in 2000.
Terry was instrumental in the development of ActiveText™, TSO’s content management system. ActiveText™ adopts the best practice in editorial and publishing, developed through our many years of building editorial and publishing systems.
Lisa
Hallett
Area of Expertise
Lisa joined TSO in 1997 and has more than 18 years of marketing experience in various industries. She joined TSO from Hoseasons Holidays where she was responsible for all direct marketing activity, including the successful launch of the first Country Cottages brochure through a mix of national press advertising, TV, PR and direct mail.
Lisa leads TSO's team of 10 marketing specialists who deliver a comprehensive range of marketing activities including direct mail, advertising, point of sale material, events, sales support, PR, email marketing and search marketing. Lisa holds professional qualifications from the Institute of Direct Marketing and the Chartered Institute of Marketing.
Peter Northcote
Areas of Expertise
After beginning his career as a hot metal compositor, Peter has been with TSO since 1987, originally as a systems manager on the typesetting system. He moved into management at Hansard Press in charge of the pre-press area, helped set up the Data Centre at the closure of Hansard Press and then moved to Parliamentary Press as Head of Pre-Press. He is now Sales and Special Project Manager with added responsibility for the Presses’ special security classification.
Peter has project-managed every secure job produced in the press in the recent past, including the Budgets, and the Hutton, Butler and BSE enquiries.
Gary Rodrigues
Areas of Expertise
Gary is Client Services Director in charge of managing the publishing contracts for a number of customers.
He joined TSO with over 20 years of publishing experience working for Thomson Scientific, Wolters Kluwer and Extenza ePublishing Services (a division of Swets and Zeitlinger) bringing extensive experience of commercial electronic publishing models. Gary’s responsibility is to ensure that the content TSO publishes on behalf of its clients is delivered in hard copy and electronic formats that best suit the users' needs.